We are experienced FBA Shipment handling forwarders. We are fully aware of how high Amazon has raised the bar in relation to customer expectation. The average Amazon customer is fully aware that they can return an item for any reason what so ever, it's the main reason they shop with amazon. Average customers normally would never send an item back unless …

1. Mistake on part of the customer (they ordered the wrong item).

2. The item received was damaged or…

3. There was a listing mistake where the item listed doesn’t exactly match what they ordered.

Shipping costs weigh heavily, and you should never send a shipment straight to Amazon without verifying it is exactly what you order and that it exactly matches the Amazon Product page. This is a recipe for disaster! If you consistently ship broken products to amazon, not only will amazon return it to you (costing you money) but also the few damaged pieces they do let through, your customers are not only going to return it to you, but they will also leave you negative feedback, which can be a serious pain to get rid of or impossible all together. Amazon is getting or has been very very strict on what feedback they remove now a days. Basically, if it's not a product review, it's on your account for good. You also run the risk of getting your account banned. Amazon is a shoot first ask questions later company. They are all about customer service, and if you can’t provide excellent customer service, they don’t need you. We are here to help insure you provide excellent customer service.